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Legal & Compliance
Ficha® is a licensed Bitcoin Service Provider incorporated and regulated in the Republic of El Salvador. We specialize in secure Bitcoin treasury, custody, and reserve management for individuals, institutions, and sovereign entities.
Corporate Registration & Licensing
Entity: Ficha, S.A. de C.V.
Registration Code: 672a88a79c3ab49e3172eb32
Jurisdiction: Republic of El Salvador
Authorization: Licensed and regulated for Bitcoin Custody, Digital Exchange, Bitcoin Wallets, and Payment Processing services.
Ficha is regulated by the Central Reserve Bank (BCR) and supervised by the Superintendency of the Financial System (SSF) of El Salvador.
Compliance & AML Standards
Ficha complies with all applicable Salvadoran financial regulations and international FATF AML/CFT standards.
We may request additional identity documents, proof of source of funds, or enhanced due diligence at any time.
All on-chain Bitcoin transactions must be conducted through wallets that you exclusively control. Routing funds through third-party or custodial wallets not under your control is prohibited.
Ficha may share transaction data and client information with competent authorities if required by law or official request.
Non-compliance may result in account suspension, service restrictions, or closure.
Services & Risk Disclosure
Our suite of institutional-grade services includes:
Wallets – Custodial and non-custodial infrastructure for operational and treasury use.
Wealth Management – Strategic Bitcoin custody and planning for long-term growth.
Proof-of-Reserves – Cryptographic audits via Merkle tree and zero-knowledge proofs.
Multi-Key Cold Storage – Secure, distributed key architecture eliminating single points of failure.
Lightning & E-Cash – Instant Bitcoin payments and programmable e-cash issuance.
AI Agentic Infrastructure – Secure APIs for AI agents to interact with Bitcoin custody in real time.
⚠️ Important: Bitcoin custody and related services involve technical, operational, and market risks. Ficha provides infrastructure and advisory solutions but does not guarantee profitability or protection from Bitcoin’s volatility.
Regulatory Contact
Clients may contact the User Service Office of the Superintendency of the Financial System (SSF) of El Salvador for regulatory matters through:
Address:
Diagonal Arturo Romero #444 local 8, Colonia Médica, San Salvador, República de El Salvador
69 Avenida Sur, entre Paseo General Escalón y Senda Florida #3563, Colonia Escalón, San Salvador
(Old building of the General Directorate of Migration and Aliens)Hours of Operation:
Monday – Friday, 8:00 a.m. – 4:00 p.m. (no noon closure)Email: atencionalusuario@ssf.gob.sv
WhatsApp: +503 7840 9741 / +503 7593 9103
Telephone: +503 2505 6999 (Option 1)
Contacting Ficha
For consultations and client services, please contact Ficha directly:
Email: hello@ficha.com
Official Website: https://ficha.com
Client Communications: All correspondence must be initiated from the verified email address associated with your Ficha account.
© 2025 Ficha, S.A. de C.V. All rights reserved.
Ficha® – Bitcoin Treasury & Reserve Management
