Legal & Compliance

Ficha is a licensed Bitcoin Service Provider incorporated and regulated in the Republic of El Salvador. We specialize in secure Bitcoin custody, and wealth management services for individuals, institutions, and sovereign entities.

Corporate Registration & Licensing

• Entity: Ficha, S.A. de C.V.

• Registration Code: 672a88a79c3ab49e3172eb32

• Jurisdiction: Republic of El Salvador

• Authorization: Licensed and regulated for Bitcoin Custody, Digital Exchange, Bitcoin Wallets, and Payment Processing services.

Ficha is regulated by the Central Reserve Bank (BCR) and supervised by the Superintendency of the Financial System (SSF) of El Salvador.

Compliance & AML Standards

Ficha complies with all applicable Salvadoran financial regulations and international FATF AML/CFT standards.

• We may request additional identity documents, proof of source of funds, or enhanced due diligence at any time.

• We may share transaction data and client information with competent authorities if required by law.

• Non-compliance may result in service restrictions.

Services & Risk Disclosure

Our suite of institutional-grade services includes:

• Custody – Secure institutional cold storage under your control.

• Wealth Management – Build and preserve multi-generational Bitcoin wealth.

• OTC Trading – Deep liquidity for large Bitcoin transactions.

• Vault – Guided self-custody with backup and inheritance planning.

• API & Automation – Programmatic execution, monitoring, and workflow automation.

• Advisory Services – Independent guidance on governance, policy, and strategy.

⚠️ Important: Bitcoin custody and related services involve technical, operational, and market risks. Ficha provides infrastructure and advisory solutions but does not guarantee profitability or protection from Bitcoin’s volatility.

Regulatory Contact

Clients may contact the User Service Office of the Superintendency of the Financial System (SSF) of El Salvador for regulatory matters through:

• Address:
  Diagonal Arturo Romero #444 local 8, Colonia Médica, San Salvador, República de El Salvador
  69 Avenida Sur, entre Paseo General Escalón y Senda Florida #3563, Colonia Escalón, San Salvador
  (Old building of the General Directorate of Migration and Aliens)

• Hours of Operation:
  Monday – Friday, 8:00 a.m. – 4:00 p.m. (no noon closure)

• Email: atencionalusuario@ssf.gob.sv

• WhatsApp: +503 7840 9741 / +503 7593 9103

• Telephone: +503 2505 6999 (Option 1)

Contacting Ficha

For consultations and client services, please contact Ficha directly:

• Email: hello@ficha.com

• Official Website: https://ficha.com

• Client Communications: All correspondence must be initiated from the verified email address associated with your Ficha account.

© 2025 Ficha, S.A. de C.V. All rights reserved.
Ficha – Bitcoin Custody and Wealth Management.